Job Description
OVERALL PURPOSE OF JOB :-
The role is intended to manage governance around the following processes for India BPO:
Transport Management
Space Management
Seat Demand Management
Showcases, Innovation Labs, Floor Of the Future build out
Process :-
Transport Cost Management
Have a good understanding of how the above processes work
Understand the critical inputs and outcomes in these with the CTPs, CTQs along with the KPIs associated to the same.
Manage cost vs budgets.
Manage any 2nd level issuesescalations post Workplace intervention.
Own and drive Cost to Serve (CTS) initiatives along with Workplace Transport Operations teams.
Churn out standard and haddock reports to the team and LT.
Work with limited direction and should be able to sustain an initiative and track closure.
Issue and incident Management.
The role is intended to manage governance around the following processes for India BPO:
Transport Management
Space Management
Seat Demand Management
Showcases, Innovation Labs, Floor Of the Future build out
Process :-
Transport Cost Management
Have a good understanding of how the above processes work
Understand the critical inputs and outcomes in these with the CTPs, CTQs along with the KPIs associated to the same.
Manage cost vs budgets.
Manage any 2nd level issuesescalations post Workplace intervention.
Own and drive Cost to Serve (CTS) initiatives along with Workplace Transport Operations teams.
Churn out standard and haddock reports to the team and LT.
Work with limited direction and should be able to sustain an initiative and track closure.
Issue and incident Management.
Apply Here:- https://www.accenture.com/in-en/careers/jobdetails?id=j5982_india_2
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Operations Manager
Role: Operations Manager
Keyskills:
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Operations Manager
Role: Operations Manager
Keyskills:
Desired Profile
Any Graduate
Education:-UG -B.Com - Commerce
PG - CA
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
Education:-UG -B.Com - Commerce
PG - CA
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
Company Profile
About Accenture Accenture is a global management consulting, technology services and outsourcing company, with more than 323,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the worlds most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30.0 billion for the fiscal year ended Aug. 31, 2014. Its home page is www.accenture.com.
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